Minnesota Seeks To Speed Resolution Of Senior Abuse Claims

April 15, 2018, Lois Bowers, McKnight's Senior Living - The Minnesota Department of Health plans to implement a new electronic system to help it more quickly respond to and resolve reports of abuse in assisted living communities, nursing homes and other long-term care settings.

The department said it is seeking stakeholder feedback by May 4on specifications and functions of the system that will replace the “antiquated” system currently used by its Office of Health Facility Complaints.

“Minnesotans expect safe, quality care for their loved ones in long-term care settings, and they expect us to hold care providers accountable,” Minnesota Health Commissioner Jan Malcolm said in a statement.  “Having a modern, highly functioning case management system in place is an important step toward ensuring that OHFC can do its work more efficiently and effectively.”

Stakeholders providing feedback, according to the state, are expected to include legislators, consumer advocates, long-term care providers and family members, and nonprofit and for-profit vendors with experience designing and implementing case management systems.

The department said it will ........ CLICK HERE TO READ MORE